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Playground

Security Officer

1w

Playground

Québec, CA · Full-time · C$42,000 – C$42,000

About this role

Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. The complex is expanding with new gaming floors, a luxurious hotel, and specialized dining options. As a Security Officer, you will ensure the safety and security of guests and team members in this entertainment environment.

Your day involves greeting customers courteously, monitoring access by escorting visitors and inspecting bags, and verifying identifications to meet legal standards. Patrol interior and exterior premises to maintain a safe environment, intervene in disturbances or intoxication, and communicate via radio about suspicious activities. Create daily reports recording all incidents.

Work closely with team members and interact with Peacekeepers when necessary to uphold security for all individuals. Provide first aid or CPR in emergencies and conduct floor inspections for policy compliance, including physical distancing on the gaming floor. Adhere to company policies and procedures throughout shifts.

Benefit from comprehensive paid training and opportunities for career advancement in a growing organization. Enjoy flexible schedule options, free parking, and company-wide events. Participate in Playground Cares volunteer opportunities while receiving food discounts.

Requirements

  • Excellent communication skills in English (French is an asset) and 25 years and older
  • Valid work permit or Canadian resident
  • Strong interpersonal and problem-solving skills
  • Previous working experience as a security officer (2 years)

Responsibilities

  • Greet and assist customers in a courteous and professional manner
  • Monitor access to Playground by escorting visitors and inspecting bags
  • Verify customers’ identification and confirm they meet legal standards
  • Ensure the security, safety and well-being of all personnel and guests
  • Identify and report any misconduct
  • Intervene, diffuse and perform removals in problematic situations
  • Actively communicate with team members via radio about suspicious activities
  • Patrol premises interior and exterior to maintain a safe environment

Benefits

  • Hourly compensation of $19.50 - $21.00
  • Flexible schedule options
  • Discounts on food
  • Comprehensive paid training
  • Opportunities for career advancement
  • Free parking
  • Company-wide events
  • Playground Cares volunteer opportunities