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Parkdean Resorts

Security Officer

1w

Parkdean Resorts

Newquay, GB · Full-time · £23,000 – £28,000

About this role

As our new Security Officer, you’ll play a key role in supporting the Security Manager and wider team to keep our park safe, welcoming, and running smoothly. You’ll help maintain a secure environment for all guests while delivering excellent customer service that leaves a lasting positive impression.

Maintain a proactive security presence to create a safe environment for guests, colleagues, and visitors, whilst upholding our park licensing conditions. Monitor situations and deal with any potential problems. Respond to incidents and support appropriately.

Work confidently in a high pressure, fast paced environment with excellent customer service skills. Communicate and influence others to enable effective conflict resolution. Join a one-of-a-kind team culture in stunning UK locations with the UK's largest holiday park organisation.

Develop your skills and boost your career across our 65 parks with comprehensive training support. Access the Employee Assistance Programme with a 24/7 confidential helpline for counselling. Enjoy 50% discount for you and 25% for friends and family on holidays, plus 30% team discounts on food, drinks, and activities.

Every park is a place to start something great, where you can thrive alongside a supportive team. Great service is understanding the value of every moment. Join a team that puts heart into every holiday and be the Heart of the Park.

Requirements

  • Current SIA license (Minimum Door Supervision)
  • Full clean UK driving licence (Manual Car)
  • Excellent customer service skills
  • Confident to communicate and influence others to enable effective conflict resolution
  • Able to work in a high pressure, fast paced environment

Responsibilities

  • Maintain a proactive security presence to create a safe environment for guests, colleagues, and visitors whilst upholding park licensing conditions
  • Monitor situations and deal with any potential problems
  • Respond to incidents and support appropriately
  • Maintain security logs, accident, and incident reports with a high level of detail and accuracy
  • Deliver excellent customer service that leaves a lasting positive impression

Benefits

  • Develop skills and boost career across 65 parks with training support
  • Employee Assistance Programme with 24/7 confidential helpline for counselling and support
  • 50% discount for you and 25% discount for friends and family on holidays
  • 30% team member discount on food, drinks, and leisure activities
  • Discounts on brands like Hello Fresh and local gyms