Venue Security Officer

1w1 week ago

Frasers Group

Coventry, GB · Full-time · £22,000 – £28,000

About this role

Coventry Building Society Arena is home to unforgettable experiences for conferences, exhibitions, meetings, sport, music and live entertainment. It attracts 1.2 million visitors a year and hosts over 600 events. The team is committed to providing the best experience and service for all visitors.

You will work 4 on, 4 off pattern for 35 hours per week as an SIA licensed Door Supervisor and CCTV Operative. The Security Team provides a highly visible, efficient, friendly, proactive and responsive security service to the venue. This creates a safe environment for staff, contractors, clients, visitors and the public.

Work as part of a larger operations team and a small security team with minimum supervision from the Venue Security Supervisor. Plan and prioritise tasks to ensure security, safety and welfare within agreed timescales. Demonstrate initiative in managing priorities and making effective decisions.

Assist in protecting venue property and community against crimes, trespass and nuisance. Respond to calls for assistance across premises to deal with intruders, crime and disorder. Support operations during matchdays and events on management's direction.

Requirements

Qualified as SIA licensed Door Supervisor
Qualified as SIA licensed CCTV Operative
Strong communication skills
Act with tact and diplomacy at all times
Ability to demonstrate initiative in arranging work priorities
Ability to manage conflicting demands and make effective decisions for venue security
Basic awareness of security options available
Responsible for ensuring security and safety of venue premises and contents

Responsibilities

Maintain the security of the venue providing a highly visible, efficient, proactive and responsive security service
Check working practices and crime prevention, advising to ensure security and safety of staff, contractors, clients, visitors and public
Respond to calls for assistance across venue premises to deal with intruders, crime and disorder
Support operations during matchdays and events on direction of management
Plan and prioritise tasks received via Venue Security Supervisor with minimum supervision
Ensure compliance with health and safety procedures
Accurately record incident logs
Assist in protection of venue property and community against crimes, trespass and nuisance