Control Room Operator

3w3 weeks ago

Auckland Council

Auckland, NZ · Temporary · NZ$57,000 – NZ$78,000

About this role

Join the Security team at Tātaki Auckland Unlimited in a meaningful role ensuring our city is safe. This fixed-term position starts ASAP until approx. July 2027. Work as a motivated, detail-focused Control Room Operator in the Safety and Security team.

Monitor and operate CCTV, access control, and alarm systems while working closely with the Shift Supervisor. Ensure the safety and security of people, venues, and assets. Follow procedures and best practices in a fast-paced environment.

Respond calmly and effectively to situations as part of a wider team of security personnel. Demonstrate high levels of integrity, confidentiality, and ethical conduct. Enjoy shift work outside normal business hours with reliable transport.

Salary between NZ $57,000 and NZ $78,000 based on skillset and experience (Band D). Access council and partnership benefits. Opportunity for reimbursement of required security certifications upon hire.

Requirements

Highly motivated with strong observation and problem-solving skills
Strong understanding of security principles, best practices, and procedures
Familiarity with CCTV, access control, and alarm systems
High level of integrity, confidentiality, and ethical conduct
Hold a Certificate of Approval (COA) and/or NZQA National Certificate in Security (Level 3) or willing to obtain (reimbursed)
Comfortable working shifts outside normal business hours
Reliable transport
Right to work in New Zealand, 2 positive references, clear MOJ check, pass drug and alcohol test

Responsibilities

Monitor and operate CCTV, access control, and alarm systems
Work closely with the Shift Supervisor
Ensure the safety and security of people, venues, and assets
Follow procedures and best practices
Respond calmly and effectively in a fast-paced environment
Observe monitors for security incidents
Log and report security events
Coordinate responses with security personnel

Benefits

Salary between NZ $57,000 and NZ $78,000 based on skillset and experience (Band D)
Reimbursement for Certificate of Approval (COA) and/or NZQA National Certificate in Security (Level 3)
Range of council and partnership benefits
Fixed-term contract until approx. July 2027