Sales Market Security Manager

5w1 month ago

H&M Group

Toronto, CA · Full-time · C$113,994 – C$113,994

About this role

As a Sales Market Security Manager at H&M Group, you will develop, implement, and oversee security service areas across stores and offices in the Canadian sales market. This hybrid role reports into the General Manager Canada and is based out of the Toronto Support Office.

Your day-to-day involves leading a team of security professionals and specialists focused on loss prevention, health & safety, asset protection, security risk management, and compliance. You will serve as a senior escalation point for potential misconduct, fraud, investigations, and policy breaches, while coordinating scenario planning and crisis simulation exercises.

You will foster strong cross-functional collaboration with Operations, Human Resources, Legal, IT, Construction, Facilities, Logistics, Accounting, Supply Chain, and other teams. The role requires promoting a culture of integrity, accountability, and continuous improvement, while enhancing leadership visibility and security awareness at all levels.

This position offers the opportunity to drive innovation in the security ecosystem, manage the security systems roadmap, and lead the loss prevention strategy to reduce shrinkage across all channels. You will also oversee health & safety strategy, vendor management, and all security financials including budgets, forecasting, and investments.

Requirements

Bachelor’s degree in Security Management.
Proven experience leading a team of security professionals and specialists.
Strong knowledge of loss prevention, health & safety, asset protection, and security risk management.
Experience managing security systems, technologies, and vendor relationships.
Ability to serve as a subject-matter expert for strategic decisions related to risk, safety, and brand protection.
Demonstrated ability to foster cross-functional collaboration and drive a culture of integrity and continuous improvement.
Experience with budgeting, forecasting, and financial oversight of security operations.

Responsibilities

Lead, inspire, and mentor a team of security professionals and specialists focusing on loss prevention, health & safety, asset protection, security risk management, and compliance.
Serve as a senior escalation point for potential misconduct, fraud, investigations, and policy breaches.
Coordinate scenario planning, crisis simulation exercises, and cross-functional response activation.
Lead the loss prevention strategy, set goals, monitor KPIs, and ensure measures are in place to reduce shrinkage across all channels.
Oversee the security systems roadmap; ensure technologies are effectively deployed, maintained, and evaluated for continuous improvement.
Manage Security standards, strategies, compliance programs, and oversee health & safety strategy across the sales market.
Maintain full ownership of all Security financials within the Sales Market, including budgets, forecasting, investments, invoice management, and accruals.
Lead Security vendor management, including tender process, vendor selection, contract negotiations, and performance management.

Benefits

Hybrid work model based out of the Toronto Support Office.
Opportunity to lead and shape security strategy for a major global brand.
Collaboration with diverse cross-functional teams across the organization.
Leadership role with direct impact on safety, risk management, and profitability.