Operations Manager

Allied Universal, North America's leading security and facility services company, is hiring an Operations Manager to ensure successful delivery of security services across assigned client sites. This central leader oversees frontline hiring, staffing, scheduling, training, and operational compliance while serving as a critical support and escalation point for employees and clients.

Day-to-day responsibilities include managing the selection and placement process for new security professionals and first-line supervisors, creating and modifying post schedules in WinTeam to ensure adequate coverage, and maintaining regular proactive contact with staff to ensure effective utilization and proper training. The Operations Manager also runs weekly payroll, resolves discrepancies, and conducts disciplinary sessions as needed.

This role champions high-quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels, and building strong client relationships. The Operations Manager works within a dynamic, welcoming, and collaborative workplace that positively impacts the communities and customers served.

Opportunities for career development and performance improvement are integral to this position, as the Operations Manager designs and implements career development plans and evaluates low-performing employees for replacement, upgrade, or transfer. This role offers a sense of purpose and the chance to contribute to a culture that values teamwork and community impact.