Relational Security Officer

5w1 month ago

Vancouver Coastal Health

Vancouver, CA · Temporary · C$62,380 – C$62,380

About this role

Vancouver Coastal Health (VCH) is seeking a Relational Security Officer to join the Protection Services team at Lily's Community Health Centre in Vancouver, BC. This role establishes a supportive presence at healthcare sites to emphasize, maintain, and ensure security of persons and property in accordance with established policies and procedures.

Reporting to the Manager, Safety & Prevention and working under general supervision, the Relational Security Officer provides a proactive approach to managing potential violence and aggression within the healthcare setting. This includes ensuring a safe and healthy environment for patients, staff, and visitors through trauma-informed interventions and safety & prevention services.

The Relational Security Officer works as part of a Relational Security Team that promotes a variety of trauma-informed interventions, practices, and safety & prevention services. This work is framed within VCH's commitments to Indigenous cultural safety, anti-racism, and diversity, equity, and inclusion.

Join VCH, a world-class innovator in medical care, research, and teaching, delivering service to more than one million BC residents. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve, and our culture of teamwork.

Requirements

Current BC Security Guard License.
OFA Level II Certification.
Certification of Training Completion in Advanced Security Training.
One year's recent related experience or an equivalent combination of education, training, and experience.
Successful completion of the Provincial Violence Prevention Curriculum.
Advanced Security Training completion is an expectation of the role.
Ability to communicate effectively both verbally and in writing.
Physical ability to carry out the duties of the position.

Responsibilities

Establish a supportive presence at healthcare sites to emphasize and maintain security of persons and property.
Provide a proactive approach to managing potential violence and aggression within the healthcare setting.
Ensure a safe and healthy environment for patients, staff, and visitors in accordance with established policies and procedures.
Work as part of a Relational Security Team promoting trauma-informed interventions and safety & prevention services.
Operate related equipment and carry out duties in alignment with organizational policies and processes.
Report to the Manager, Safety & Prevention and work under general supervision to support security operations.
Maintain a supportive presence to de-escalate and manage security incidents in a healthcare environment.

Benefits

Comprehensive health benefits package, including MSP, extended health and dental, and municipal pension plan.
Grow your career with employer-paid training and leadership development opportunities.
Wellness supports, including counselling, critical incident, and innovative wellness services available to employees and their immediate families.
Award-winning recognition programs to honor staff and medical staff.