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Certis Australia

Security Officer - Critical Infrastructure

5w

Certis Australia

Melbourne, AU · Full-time · A$60,000 – A$75,000

About this role

Certis Security Australia is seeking experienced Security Officers to perform a high-profile role safeguarding critical infrastructure in Melbourne CBD. This is a critical frontline position where professionalism, vigilance and integrity are essential to protecting some of the nation's most sensitive assets.

As the first point of contact for visitors and contractors, you will set the tone by delivering a professional and welcoming experience while upholding strict security protocols. Your day-to-day duties include screening visitors and equipment, conducting regular patrols, monitoring access control systems, and responding to incidents with clear written reports.

You will work within a high-trust, clearance-based team that operates under disciplined command-and-control procedures. Communication via two-way radio and adherence to site security policies are central to maintaining the safety and data integrity of the client's secure environment.

Certis offers access to ongoing training, career pathways, and professional development within a values-driven organisation that prioritises integrity and accountability. This is an opportunity to work in Australia's most secure and sensitive environments while being part of a next-generation security company.

Requirements

  • Must have Security Licence (Unarmed Guarding)
  • Valid First Aid Certificate (3 years validity) with current CPR Certificate (1 year validity)
  • Ability to clear an Australian Police Check
  • Conflict resolution and negotiation skills required
  • Strong multi-tasking abilities
  • Intermediate PC skills (MS Suite)
  • Excellent observational skills
  • Experience communicating via two-way radio

Responsibilities

  • Screen visitors and equipment to and from the secure area
  • Provide exemplary customer service with some administrative tasks
  • Ensure adherence to all site security procedures, policies, and access control requirements
  • Identify and prevent prohibited items from being introduced to or removed from secure areas
  • Issue, monitor, and audit visitor and contractor security passes in line with site protocols
  • Complete regular patrols of assigned areas and report hazards or incidents to the regional control room
  • Respond to, escalate, and document incidents with clear, accurate written reports and daily activity logs
  • Communicate effectively via two-way radio and follow command-and-control procedures

Benefits

  • Work within Australia's most secure and sensitive environments
  • Be part of a high-trust, clearance-based workforce
  • Access ongoing training, career pathways, and professional development
  • Employee benefits including retail discounts, annual awards, regular employee engagement surveys, and a Reward & Recognition Framework
  • Commitment to diversity and inclusion; applications encouraged from women, Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds